Skip to main content

Service Reliability & Standards

Page Title

Page Title

Service Reliability & Standards

AC Transit has set standards for the fixed route service we provide to ensure that service is allocated efficiently and equitably throughout our service area.  

AC Transit operates the following types of service, which have different service characteristics and ridership expectations depending on the density and land use characteristics of the areas it operates in. 

Line Type Span/Hours of Operation Target Minimum Frequency Frequency Goal Weekday Ridership Targets 
Trunks and Major Corridors 19 to 24 hours per day Every 15-20 minutes  Every 10-14 minutes 40 passengers per hour 
Rapid Service 14 to 16 hours per day Every 10-14 minutes  Every 10-14 minutes 40 passengers per hour 
Urban Crosstowns 14 to 16 hours per day Every 15-20 minutes  Every 15-20 minutes  30 passengers per hour 
Suburban Crosstowns 14 to 16 hours per day Every 21-30 minutes Every 15-20 minutes 20 passengers per hour 
Low-Density Lines 14 to 16 hours per day Every 31-60 minutes Every 21-30 minutes N/A 
All-Nighter All-Nighter Gap period (midnight to 6:00 a.m.) Every 31-60 minutes Every 21-30 minutes N/A 
Transbay 17 to 18 hours per day Every 21-30 minutes Every 15-20 minutes 25 passengers per trip 

AC Transit also has an on-time performance goal of 72% for all the service we operate. 

For more information, please see Service Standards and Design Policy (BP 545) or contact planning@actransit.org